Upon signing up for Virtual Office Solutions's services, all customers agree to comply with Virtual Office Solutions's Terms of Use. The spirit of this policy is to ensure our customers are using Virtual Office Solutions's services with due regard to the rights of other Internet users and in conformity with the requirements of Virtual Office Solutions's network environment.

Illegal Use

Virtual Office Solutions servers may be used for lawful purposes only. Transmission, storage, or distribution of any information, data, or material in violation of any applicable law or regulation, or that may directly facilitate the violation of any particular law or regulation is prohibited. This includes, but is not limited to: copyrighted material; trademarks; trade secrets or other intellectual property rights used without proper authorization; material that is obscene, defamatory, constitutes an illegal threat, or violates export control laws. Examples of unacceptable content or links include: pirated software, hacker programs or archives, Warez sites, MP3, and IRC bots. Additionally, in purchasing Virtual Office Solutions services, all Virtual Office Solutions customers certify that they and/or the organization they represent in procuring services from Virtual Office Solutions are not, nor have been designated, a suspected terrorist as defined in Executive Order 13224; are not owned or controlled by a 'suspected terrorist' as defined in Executive Order 13224; and are not on, are not a member of, related to, associated with, or controlled by any organizations on the list contained in the Annex to Executive Order 13224 and all updates thereto.

Adult Content

Due to the special system and network requirements of adult-oriented sites, pornography and sex-related merchandising are prohibited. This includes sites that may infer sexual content or provide links to adult content elsewhere. This is also true for sites that promote any illegal activity or content that may be damaging to our servers or any other server on the Internet, or provide links to such sites.


Violations of system or network security are prohibited and may result in criminal and civil liability. Examples include but are not limited to the following: unauthorized access, use, probing, or scanning of systems security or authentication measures, data, or traffic; interference with service to any user, host, or network including, without limitation, mail bombing, flooding, deliberate attempts to overload a system, broadcast attacks; forging of any TCP-IP packet header or any part of the header information in an email or a newsgroup posting.

Server Resources

Any web site that uses a high amount of server resources (such as, but not limited to, CPU time, memory usage, and network resources) will be given the option to either pay additional fees (which will depend on the resources required), reduce the resources used to an acceptable level, or upgrade its service to a Dedicated Server plan. Virtual Office Solutions shall be the sole arbiter of what is considered to be a high server usage level.

All shared web hosting accounts come with a limit of 5,000 files per account. Each block of 5,000 files after the initial 5,000 will incur an additional charge of $9.95/month.

Any web hosting account deemed to be adversely affecting server performance or network integrity will be shut down without prior notice.

CGI Scripts

CGI script sharing with domains not hosted by Virtual Office Solutions is not permitted. Any CGI-scripts deemed to be adversely affecting server performance or network integrity will be shut down without prior notice.

Chat Rooms

Virtual Office Solutions does not allow customers to install their own chat rooms. Chat rooms tend to require significant system resources and therefore cannot be permitted as an account option. However, for a small charge, Virtual Office Solutions provides Java chat rooms that meet most users' needs and run without hindering system performance.

Background Running Programs and Cron Jobs

Virtual Office Solutions may allow programs to run in the background. These programs will be considered on an individual basis and customers will incur extra charges based on system resources used and operational maintenance needed. If you wish to run background programs please contact Virtual Office Solutions at support@voffices.net so that we can arrange set-up.


Virtual Office Solutions does not allow IRC or IRC bots to be operated on our servers.

UCE (Unsolicited Commerce Email) - SPAM

Spamming, the sending of unsolicited mass email from or through a Virtual Office Solutions server or using an email address that is maintained on a Virtual Office Solutions machine is STRICTLY prohibited. Virtual Office Solutions will be the sole arbiter as to what constitutes a violation of this provision. Customers are also in violation of this provision if they engage in spamming using the service of another ISP or IPP, but reference in the spam a web site hosted on a Virtual Office Solutions server, or if they sell or distribute software on their web site that facilitates spamming. Violators will be assessed a minimum fine of $200 and will face immediate suspension.

Server Abuse

Any attempts to undermine or cause harm to a Virtual Office Solutions server or customer are strictly prohibited.

Software Distribution

Virtual Office Solutions's shared web hosting accounts are not configured for the purposes of distributing software and/or multimedia products. If you wish to distribute software and/or multimedia files, please contact sales@voffices.net to make special arrangements.

Multimedia Files

Multimedia files are defined as any graphics, audio, and video files. Virtual Office Solutions shared web hosting accounts are not to be used for the purposes of distributing and storing unusual amounts of multimedia files. Any web site whose disk space usage for storing multimedia files exceeds 70% of its total usage, in terms of total size or number of files, will be considered to be using an unusual amount of multimedia files.


Any database stored on Virtual Office Solutions's servers shall be limited in size to 10% of the total disk space allotted for that particular domain's plan/web hosting account .

Copyright Violations

Include in your notification the following information:

A signature of the copyright owner or a person authorized to act on the copyright owner's behalf (the "Claimant")
Identification of the copyrighted work(s) claimed to have been infringed
Identification of the material claimed to infringe the copyright(s), and enough information for Virtual Office Solutions to locate it
The Claimant's name, address, and telephone number(s)
A statement that the Claimant has a good faith belief that use of the disputed material is not authorized by the copyright owner or his agent
A statement, under penalty of perjury, that the information in the notification of copyright infringement is accurate and that the Claimant is authorized to act on behalf of the copyright owner.

Actions Taken by Virtual Office Solutions

The failure by a customer to meet or follow any of the above Terms of Use is grounds for account deactivation. Virtual Office Solutions will be the sole arbiter as to what constitutes a violation of the Terms of Use. Virtual Office Solutions reserves the right to remove any account without prior notice.

When Virtual Office Solutions becomes aware of an alleged violation of its Terms of Use, Virtual Office Solutions will initiate an investigation. During the investigation, Virtual Office Solutions may restrict a customer's access in order to prevent further potentially unauthorized activity. Depending on the severity of the violation, Virtual Office Solutions may, at its sole discretion, restrict, suspend, or terminate a customer's web hosting account and/or pursue other civil remedies. If such violation is a criminal offense, Virtual Office Solutions will notify the appropriate law enforcement authorities of such violation.

Virtual Office Solutions does not issue credits for outages incurred through service disablement resulting from Terms of Use violations.

Virtual Office Solutions customers agree to indemnify and hold harmless Virtual Office Solutions from any claims resulting from the use of our services that damages them or any other party. The Virtual Office Solutions service is provided on an as is, as available basis without warranties of any kind, either express or implied, including, but not limited to, warranties of merchantability, fitness for a particular purpose or non-infringement. Virtual Office Solutions expressly disclaims any representation or warranty that the Virtual Office Solutions service will be error-free, secure or uninterrupted. No oral advice or written information given by Virtual Office Solutions, its employees, licensors or the like, will create a warranty; nor may you rely on any such information or advice. Virtual Office Solutions and its partners and suppliers will not be liable for any cost or damage arising either directly or indirectly from any transaction or use of the service.


Virtual Office Solutions reserves the right to add, delete, or modify any provision of its Terms of Use at any time without notice.